• All prisoners' records of the conversation are preserved.
• The inmates are allowed to make two calls per week (total 8 calls in a month) of five minutes each on any of the pre-notified three numbers.
• The phone gets automatically disconnected after ten minutes.
• The inmate and or his relation pays Rs. 50/- or multiple till Rs.250/- per month in lieu of the service.

• Lesser harassment of family members who have to travel long distances to meet their near and dear ones lodged in correctional homes.
• Better mental health of the inmates as a result of regular communication with family members.
• Increased security as lesser turn out of relatives for interview at the correctional home.
• Protection of the prisoners’ right to communication with relatives and friends granted under Section 79 (2) (i) of the West Bengal Correctional Services Act, 1992.
• Lesser corruption in the system.

At present all Central Correctional homes and most District Correctional Homes are having this phone facility.

After reviewing the success of the pilot project, we intend to extend the facility to other Sub correctional homes of the State gradually.